Sales policy

The price payable for each product you order is the one appearing on the Site at the time of your purchase next to this product. This price is expressed in Canadian dollars.

Delivery charges and applicable sales taxes are extra.

La Fontaine des Arts reserves the right to modify the price of the products offered on the site at any time and without notice.

Method of payment/invoicing
Payment by credit card is the only form of payment allowing online purchases at La Fontaine des Arts. VISA, MasterCard, and Amex credit cards are accepted on the Site. Please note that when you place an order through the Site, you can print a preliminary invoice. The confirmation email that you receive shortly after from La Fontaine des Arts also constitutes a preliminary invoice.

Acceptance of an order
Receipt of an order confirmation by e-mail does not automatically mean that La Fontaine des Arts accepts said order and is not confirmation that La Fontaine des Arts undertakes to sell the products mentioned. La Fontaine des Arts reserves the right, without further notice, to refuse to do business with a customer and/or to set a quantity limit for any item in an order.

Legal guarantees
The Civil Code of Quebec and the Consumer Protection Act provide legal warranties relating in particular to hidden defects and the use of the goods sold. These legal warranties also apply to this sale. This warranty cannot under any circumstances reduce or cancel the manufacturer's legal warranty when it exists.

Product out of stock
A backordered product is a product that fails to fully fulfill an order. It is possible that the product is on order, missing, recalled by the manufacturer or discontinued (if this is the case, you will be notified later).

La Fontaine des Arts displays all the products that can be ordered from suppliers. Please note that these are not necessarily part of the store's or the Site's inventory. In the event that La Fontaine des Arts has to wait for one or more out-of-stock items to become available, your order may be held before being dispatched.

La Fontaine des Arts in no way guarantees the availability of the products offered on the Site. Please note that orders for out-of-stock product(s) placed with our suppliers for more than 7 days will be automatically cancelled. La Fontaine des Arts customer service will contact the customer to notify them.

La Fontaine des Arts will not be liable at any time for any damage you may have suffered due to a shortage of stock.

Availability of goods
La Fontaine des Arts cannot guarantee the availability in inventory of the products offered on the Site. However, if La Fontaine des Arts cannot deliver one or other of the products you have ordered due to insufficient inventory, you can choose to obtain partial delivery or wait for missing item and thus receive a complete delivery.

In such a case, La Fontaine des Arts will notify you by e-mail when the product(s) ordered become available.

La Fontaine des Arts cannot be held responsible for any damage whatsoever due to insufficient inventory.

Description of products
La Fontaine des Arts does everything in its power to ensure the greatest accuracy on the site. However, La Fontaine des Arts does not guarantee that the description of the products or any other content of the La Fontaine des Arts site is accurate, complete, reliable, up-to-date or error-free. If a product offered by La Fontaine des Arts does not conform to its description, your only recourse is to return it to us, in its original condition.

The prices of our products are indicated in Canadian dollars, and applicable taxes will be added. All orders, regardless of their origin, are payable in Canadian dollars. La Fontaine des Arts reserves the right to modify its prices at any time. The products are always invoiced on the basis of the rates in force at the time of the registration of the order.

La Fontaine des Arts calculates the taxes according to the address where the order will be shipped. For an order to be delivered in Canada, the taxes will be dependent on the province; for example for Quebec, the added taxes will be the T.V.Q. (Quebec sales tax) and G.S.T. (Goods and Services Tax).

Payment for your purchases is made by credit card: MasterCard, Visa or Amex. The transaction is sent to Desjardins for processing through the gatewaythe Ingenico Bambora secure payment system. The proposed fees must be paid according to the payment procedure described during the registration process. The customer agrees to pay the total cost and charges relating to the product purchased, including taxes. La Fontaine des Arts may change the price after notifying the customer. The customer is solely responsible for the actual payment of the purchased product. Only the user is responsible for the payment by credit card of the service offered. La Fontaine des Arts is not responsible for payment problems related to the operation of the Desjardins e-commerce service or the Ingenico Bambora secure gateway.

Risk of loss
Any purchase of goods made on La Fontaine des Arts is concluded under a shipment contract. This means that risk of loss and title to the goods pass to you when we deliver the goods to the carrier.

Privacy Policy and Information Security
Your online shopping is secure at La Fontaine des Arts.

The information concerning you, as well as that concerning your credit card, is transmitted in the form of an electronic message that has been encrypted to guarantee the confidentiality of the information contained therein.

Consequently, this message cannot be intercepted, altered or decoded by an intermediary.

La Fontaine des Arts and its partners meet SSL secure transmission standards, which means that your transaction will always be routed securely. Your payment is sent for processing at Desjardins through the Bambora payment gateway.

La Fontaine des Arts does not keep any computer data from any transaction concerning credit information and does not have access to your credit card number. This is why you must resubmit your credit information with each new transaction.

La Fontaine des Arts is committed to protecting your personal data and your privacy. However, no security mechanism is perfect and you should be aware that there is always a certain risk that the personal information you transmit to La Fontaine des Arts may be disclosed without fault on the part of La Fontaine des Arts and without your consent. . La Fontaine des Arts declines all responsibility regarding the fact that such confidential information about you may be disclosed, except in the event of negligence on the part of La Fontaine des

In certain circumstances, when purchasing products or registering for a publicity contest, La Fontaine des Arts requires that you provide your name, address, e-mail address and, if you agree, other information. . As far as possible, La Fontaine des Arts will provide you with the means to verify that the confidential information you provide is accurate and up-to-date. The information relating to the payment of your order is external to the La Fontaine des Arts Site. The information that La Fontaine des Arts collects about you allows you to open an account in your name, to process your order, to contact you in the event that you win a prize in the context of a competition, to personalize its relations with you and, if you authorize it, to send you, from time to time, personalized information on the Site and its products. La Fontaine des Arts does not give access to confidential information concerning you to its advertisers and/or partners. Furthermore, La Fontaine des Arts does not sell its user lists. You always have the option of requiring La Fontaine des Arts to stop receiving information about the Site and its products by telling us by email at:

Links to other sites
The Site contains links to websites operated by other companies. By clicking on these links, you are leaving the La Fontaine des website. The latter has no control over the operation of these Internet sites and the fact that they are listed on the Site does not in any way engage the responsibility of La Fontaine des We recommend that you pay particular attention to the privacy policies of these sites.

Cookies (“COOKIES”)
The cookie is a very small file that is incorporated into your hard drive from certain pages of the Site. Cookies are harmless in that they cannot extract information from your hard drive. Cookies are used for the sole purpose of personalizing your future use of the Site. This technology does not systematically provide La Fontaine des Arts with personal information about you. You can no longer be subject to cookies at any time by modifying the configurationyour computer, but in the case of the site, cookies are necessary for its operation.

This agreement and the documents mentioned therein constitute the entire agreement between La Fontaine des Arts and you concerning the subject of the agreement. The failure of La Fontaine des Arts to insist on the strict execution of a clause of this agreement or its failure to enforce it shall not be interpreted as a waiver of the application of a clause or of a right. In the event that a court of competent jurisdiction finds any provision of this Agreement to be void, invalid or otherwise unenforceable, such judgment shall have no effect on the remaining provisions of this Agreement.

By browsing La Fontaine des Arts you agree to be bound by the terms and conditions of this contract. You acknowledge having read and understood these conditions. If you do not want to be bound by these terms of use, you cannot use La Fontaine des Arts and order products.

It is strictly forbidden to use any trademarks or logos reproduced on this Site, without the prior written permission of their respective owners.

You are prohibited from uploading, displaying, publishing, transmitting, reproducing or distributing, in any way whatsoever, information or other material obtained by the Site and which is protected by copyright. copyright or other intellectual property right, or derivative works therein, without obtaining the written permission of the owner of the right in question.

The Site and the elements therein are provided as is, without any guarantee, implicit or explicit. La Fontaine des Arts declines all responsibility and gives no guarantee, in particular a guarantee of suitability for a particular use or a guarantee of reliability and accuracy of the elements reproduced on the Site. La Fontaine des Arts and its administrators, managers or employees cannot at any time be held liable for any damage whatsoever resulting from any error or any information that may be found on the Site. In the event that such errors or such information is discovered, La Fontaine des Arts undertakes to notify its customers as soon as possible. Please note that some items and colors may vary slightly from the illustration appearing on the Site.

La Fontaine des Arts will not be liable for the non-performance, in whole or in part, of its obligations towards you, nor for any damages or losses that you may suffer, if the non-performance, damages or losses result from a case force majeure or a circumstance beyond its control.

If the liability of La Fontaine des Arts were retained with regard to a customer, this liability would be limited to the amount that the customer paid to La Fontaine des Arts for the purchase of products through the Site.

Notwithstanding the foregoing, the customer benefits from all rights and obligations that a consumer may have under any applicable law or regulation.